GET IN TOUCH
The details for enquiries, feedback, complaints, out-of-hours support, and to join our mailing list, are provided on this page.
OPENING HOURS
Monday
9:00am – 12:30 pm & 1:30pm to 4:30 pm
Tuesday
9:00am – 12:30 pm & 1:30pm to 5:30 pm
Wednesday
9:00am – 12:30 pm & 1:30pm to 4:30 pm
Thursday
9:00am - 12:30 pm & 1:30pm to 4.30 pm
Friday
9:00am – 12:30 pm & 1:30pm to 4:30 pm​
Centre is closed on weekends & public holidays
PHONE
Reception is available during opening hours
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PH: (02) 4782 5133
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If you are in immediate danger, please call 000
We welcome your feedback to help us better meet the needs of our clients and community. Send us an email or complete the contact form below
DROP IN
the Centre is located at:​
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124 Lurline St, Katoomba, NSW, Australia 2780
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See map below
COMPLAINTS
If you wish to make a complaint or suggest ways to improve the service you can:
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• Talk to a staff member in person or by phone on (02) 4782 5133
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• Place feedback or complaints forms in the feedback box (located near reception). If you want a response, please leave your contact details.
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• Contact the Manager in person or via email at manager@bmwhrc.org
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• Contact the Chairperson of our Management Committee via email - chairperson@bmwhrc.org
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• Write a letter (marked confidential) to:
BMWHRC (Manager or Chairperson)
124 Lurline Street, Katoomba, 2780
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You can lodge a complaint with the Health Care Complaints Commission - www.hccc.nsw.gov.au
1800 043 159; TTY (02) 9219 7555.
The Mental Health Crisis Team: 1800 011 511
Pregnancy Choices Helpline: 1800 008 463
Lifeline: 13 11 14
OUT OF HOURS SUPPORT
If you need support outside of Centre Hours, (Monday – Friday 9am until 4:30pm) please call:
*IF YOU ARE EXPERIENCING AN EMERGENCY PLEASE CALL 000 OR GO TO THE NEAREST PUBLIC HOSPITAL EMERGENCY DEPARTMENT*